Charles de Gaulle Airport Guide to Charles de Gaulle Airport (CDG)


Charles de Gaulle Airport has plenty of services to accommodate their passengers while waiting for their flight.

Within the airport terminals you can find food & drink and leisure services such as restaurants, cafés, shops, etc.




There are ATMs available along the three airport terminals. You can find a bank branch at Terminal 2, nearby the TGV station.

Baby care rooms

Baby changing rooms are available in every of the airport terminals. Baby strollers are located at 2E terminal and also play areas are available for passengers along the airport terminals.

Luggage storage

There is a luggage storage located in Terminal 2 where you can storage your luggage up to 90 days.

Airport information

In all airport terminals Arrivals and Departures, you can find an information desk which will provide you useful and related information about Charles de Gaulle Airport. Its opening hours are according the first and the last flight scheduled.

Tourist information

For any information you may need regarding tourist information or booking accommodation, the Tourist information booths are ready to help you in Terminal 1 and Terminal 2C, 2D, 2E and 2F.

Lost & Found

Regarding lost items, in case you lost them in any of the airport terminals, please contact the lost property department: +33 1 74 25 55 85 (Terminals 1 and 3) and Terminal 2. Opening hours: From 7:30 am to 10:00 pm.
In case you lost it on board or in the airline lounge, please contact your airline.

Medical Centre

For any medical assistance you may need, the Medical Centre is ready to assist you in case of emergency and medical examinations 24 hours a day, 7 days’ week. You can find it in the Arrivals of Terminal 2F. You can contact the Medical Centre: +33 1 48 62 28 00 / +33 1 48 62 53 33.


At Terminal 1, Terminal 2C and Terminal 2E there are pharmacies ready to attend any demand regarding medicines or treatments. Opening hours: From 06:00 am to 22:00 pm (daily), and 08:00 am to 19:30 pm (Terminal 1 pharmacy).

Prayer rooms

At Charles de Gaulle Airport there are multi-faith prayer rooms located in both Terminal 1 and Terminal 2.


Smoking areas

Although Charles de Gaulle Airport is a smoke-free airport, there are some designated areas where smoking is permitted. Find the smoking areas at CDG Airport below:

- Terminal 1: Smoking rooms (level 10), smoking areas (near gates 50-58, boarding level), level 11 (boarding level)

- Terminal 2A: Games area, next to Fauchon Resto.

- Terminal 2C: Close to McDonald’s

- Terminal 2D: D gates 62/63: First level, downstairs close to gate 58.

- Terminal 2E: Close to AF service counter, pier L, areas K45 ans K37, Gates L21 to L53, Gates M21, M50.

- Terminal 2F: Next to gates F21 and F46.

- Terminal 2G: There is a smoking area in the main waiting area.

- Terminal 3: After security, facing gate 8.


Other Services

Some of the services offered are:

- ATMs
- Pharmacy
- Information desk
- Photo booth
- Prayer area
- Tour operator
- Cash dispenser
- Lost property
- Toilets
- Baby care rooms
- Tax refund
- Ground transportation options
- PRM reception
- Currency exchange
- Charging station
- Customs
- Border control
- Video game corner
- Security area
- Smoking area
- Reading and music lounge
- Rest area
- Meeting point
- Tourist information point
- Car rental booths
- Wheelchair renting service
- Disabled access
- Lost & found
- Baggage claim
- Baggage wrapping
- Free Wi-Fi connection
- Airlines lounges
- Luggage trolleys
- Mailbox
- PMR Area
- Baggage scale
- Video games corner
- Meditation area
- Safe bag
- VAT refund
- Pharmacy
- Children’s area
- Video lounge
- Rest area
- Digital corner
- Light therapy corner
- Multi-faith prayer area
- PRM toilets
- Meeting point
- Workstation
- Foreign exchange
- Passport control
- Multimedia and children’s play area
- Rest areas
- Medical centre